It is really important that you take are of your jewellery. My jewellery is designed to be decorative, comfortable and for personal use and must be handled with care. These are common questions asked about caring for my jewellery collections.

Q1. What do I need to do to care for jewellery which is strung on silk or jewellery strands?

Many of the pieces are strung on a strong but flexible string called tiger tail. These pieces must be handled carefully and not put under excessive strain to avoid breakage. Strung items of jewellery may need restringing occasionally. This is characteristic of this type of jewellery, and not because of any fault in the making/design process. I can arrange for the restringing of any of the Menna Lloyd products at no additional cost, providing all component parts are returned intact.

Remember that this jewellery is not intended for heavy use and it is the buyer's responsibility to ensure that the item is used appropriately and handled with care. Gentle handling is the best way of getting the most out of these products

Q2. Many of the Menna Lloyd jewellery pieces have pearls and semi-precious stones in them. Is there anything special I need to do to care for these elements?

My jewellery collections are handcrafted using a range of semi-precious gemstones and care should be taken when handling the jewellery to avoid breakages. These stones are delicate and may break if they fall or impact on a hard surface.

Pearls should be given special care and attention as they are made up calcium carbonate, an organic compound. They are subject to damage and discolouration if they come into contact with household cleaners, perfumes, cosmetics and hair care products and you should bear this in mind when wearing a piece with pearls in it.

The surface of a pearl is easily damaged, and pearls set in rings or bracelets are more liable to become scratched. Therefor such an item should be a special occasion piece of jewellery. Pearl jewellery should be the last thing you put on and the first thing you take off after use. Never apply perfume or hairspray when you are wearing pearl jewellery.

Q3. How should I clean pearls?

Wipe the pearls with a soft, lint-free cloth as soon as you take them off. The cloth can be dampened with water or it can be dry. If at all damp, allow the pearls to air dry before putting them away.

If the pearls become dirty, they can be cleaned with a mild solution of soap and water.

Things Not To Do:

Never clean your pearls with solutions that contain ammonia or harsh detergents, and never put them in an ultrasonic cleaner.

Never use abrasive cleaner and never rub pearls with anything abrasive on a cloth. If you use an abrasive, this can wear away the 'nacre' natural coating, affecting the lustre of the pearl.

Q4. A special technique is used to emphasise textures in the surface of the silver. What is the process used and how do you best look after such a piece of jewellery?

Menna Lloyd items are oxidised to create a textured appearance. Some of the dark finish on exposed parts will with time wear slightly, leaving the deeper parts darker than the overall finish. To maintain the dark appearance, you must avoid rubbing the pieces against hard surfaces. Items with a fully oxidised surface (in other words totally dark/black appearance) should not be polished at all. To clean the shiny areas of partly oxidised pieces, rub carefully with an 'impregnated' cloth which can be purchased at any high street jeweller. Do not use any cream polish or jewellery 'dips' as they will remove all traces of the oxidization and will completely change the appearance of the jewellery.

Q5. The gold elements on a Menna Lloyd jewellery piece. How is it applied to the silver and how should I care for the jewellery to protect this element?

Many of the Menna Lloyd range will have areas of 24 carat gold which has been applied using an ancient Korean specialist technique called keum boo. The gold is in the form of a pure gold foil and it is applied onto the silver surface on a hot surface, and rubbed or burnished into the surface. This creates a very strong bond between the gold and the silver.

Care must be taken not to rub those areas against hard or rough surfaces as this could damage the gold layer.

Q6. The colour of gemstones, are they always the same as you show in the images on the website?

We take every effort to ensure that our products match the description and photographs on the website.

The photography and lighting does not always give a completely accurate representation of the colour, although every care is taken to try to achieve this. Also by their very nature gemstones vary in colour. We do our best to ensure variations are kept to a minimum.

Any further questions?

If you have other questions about caring for your Menna Lloyd jewellery, please feel free to contact me and I'll strive to get back to you as soon as I can.